CE102 Health Literacy: You Can't Tell by Looking

Level: Beginning
Prerequisite: None
Cost: $240 (nonmember, $445)
Attendance Maximum: None

Instructor(s): Melinda Guffey Orebaugh, Director, Library and Health Information Services, Gundersen Lutheran Health System, La Crosse, WI

Offered: Friday, May 21, 8:00 a.m.–noon

Up to 80% of patients forget what their doctor tells them as soon as they leave the office. And nearly 50% of what they do remember is recalled incorrectly. Learn the value of plain language in patient comprehension and other health literacy techniques that librarians can employ to enhance provider-patient communication.