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Level: Intermediate
Prerequisite: None
Cost: $290 (nonmember, $520)
Instructor(s): Pat Wagner, Management Consultant,
Pattern Research, Inc., Denver CO
Offered: Saturday, May 14, 8:00 a.m.3:00
p.m.
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Marketing is awareness, change, and response: learning about medical
library customer needs and concerns, making changes, and then promoting
the benefits of using your services via promotion and advertising.
Earn support from decision makers, bring in new (and "lost")
customers, and improve the effectiveness of promotional materials
and activities.
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