Caucus News: Enhancing Patient Experience through Patient-Centered Library Services
Editor’s Note: Republished and edited with permission from the September 2019 Consumer Connections, volume 35, issue 3, pages 3–4. The Bedford Veterans Administration (VA) provides multiple services for inpatient and outpatient veterans struggling with complex health concerns, including mental health challenges, substance use disorders, dementia, and homelessness. Most notably, the site has the largest number…
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