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NEWSROOM MEDLIB-ED JMLA

MLANET This week (10/24/24): What’s New, Reset Emails Blocked, and More

This Week

Have you checked your transcript? Did we get it right? Review in MEDLIB-ED and submit a support ticket if you see anything missing.

MLANET has experienced several denial of service (DOS) attacks in the last two weeks, the latest on Wednesday (service has been restored). If you attempt to log in and receive a “403 Forbidden” or other login refusal, please let us know through the login support form (login not required) and provide your IP address, or email websupport@mlahq.org.

Academy of Health Information Professionals applications open this week.

Still having login problems? Does your institution appear to be blocking reset emails?

If your institution is blocking the two limited-time reset emails we can help! We can temporarily switch your account to a personal email address for the reset process; after the reset is successful, we can switch your profile back to your work email. If this is your situation, please submit the login support form.

Community Emails Redux

If you are still having trouble receiving community email, here’s a quick check of what to look for:

  • Did you accidentally “unsubscribe” from a community email in the past? Time to check your notification settings! Access from your name (after login) in the upper right.
Access your notification settings
  • Open your notification settings and look under “Social Groups.” BOTH “New post in a group you are subscribed to” and “New discussion in a group you are subscribed to” should be checked.
Make sure new post and new discussion are both checked
  • REMINDER: There is no email address to post to a community via email. Any email was tied to the old system and anything sent goes to an unmonitored email box.

See more information and other tips in the September 5 “Case of the Missing Caucus Emails” and October 18 “New on MLANET” articles.

Today’s Q&A: What is the difference between a “post” and a “discussion”? What is the “feed”?

In the parlance of this community software, a “post” can be an update you create directly in the activity feed (aka “feed”) OR a discussion you create in the “discussions” area of your community.

  • In general, a post to the feed should be an announcement, a photo, or a document—not an item for feedback or discussion.
  • In addition to anything you may add directly, the feed is also a reverse chronological record of all activity that happens in your community. If your notifications are set to receive “new post in a group you are subscribed to,” you will receive email for NEW POSTS ONLY but not other summarized activities, such as discussions or replies to discussions.
  • If you want feedback, are looking for an answer to a question, or wish to gain insights from your colleagues, create a discussion.
  • Emails that are from posts in the community feed will be titled “[MLA] <Name of poster> posted an update in <community name>”
  • Emails that are from posts in the discussion area will be titled “[MLA] New Post: <subject of post> in <community name>”

Please submit any suggestions or further questions using the website feedback form on MLANET!